Cummins X12 CM2350 X119B (2018 & Newer) Fault Code: 3562 PID: SPN: 5491 FMI: 3 Aftertreatment Diesel Exhaust Fluid Line Heater relay – Voltage Above Normal or Shorted to High Source

Circuit Description
The aftertreatment diesel exhaust fluid line heater relay is used to provide power to the aftertreatment diesel exhaust fluid line heaters.

Component Location
The aftertreatment diesel exhaust fluid line heater relay location is original equipment manufacturer (OEM) dependent. Refer to the OEM service manual.

Conditions for Running the Diagnostics
This diagnostic runs when the keyswitch is in the ON position and line heating is commanded ON.

Conditions for Setting the Fault Codes
The Engine Control Module (ECM) detected the aftertreatment diesel exhaust fluid line heater relay driver signal was shorted to high source.

Action Taken When the Fault Code is Active
The ECM illuminates the amber CHECK ENGINE lamp and/or the Malfunction Indicator Lamp (MIL) immediately when the diagnostic runs and fails.
Engine torque will be reduced if the engine is operated for an extended period of time with this fault active.
Conditions for Clearing the Fault Code
To validate the repair, perform a key cycle, and then use INSITE™ electronic service tool to perform the Diesel Exhaust Fluid Doser System Heater Test found under ECM Diagnostic Tests.
The fault code status displayed by INSITE™ electronic service tool will change to INACTIVE immediately after the diagnostic runs and passes.
The ECM will turn off the amber CHECK ENGINE lamp immediately after the diagnostic runs and passes.
For On-Board Diagnostics (OBD) engines, the ECM will extinguish the Malfunction Indicator Lamp (MIL) after three consecutive trips where the diagnostic runs and passes.
The Reset All Faults command in INSITE™ electronic service tool can be used to clear active and inactive faults, as well as extinguish the MIL for OBD applications.

Shop Talk
Possible causes of this fault code include:

Short to battery voltage in the diesel exhaust fluid line heater relay circuit
A short circuit to battery in the OEM harness
Reference the appropriate OEM wiring diagram when troubleshooting circuits that utilize wiring supplied by the OEM.

For intermittent power supply and datalink communication issues with Aftertreatment Components, it is highly recommended that the OEM Power Distribution Center fuses and relays be thoroughly checked for loose, missing or intermittent connections.

Possible Cause:
1) Aftertreatment DEF relay failure
2) OEM harness
3) ECM calibration